Fees and Insurance
Under current guidelines initial appointments with new clients are by telephone or video link (Zoom, WhatsApp etc) providing you with a detailed assessment and practical advice effectively within a safe, relaxed environment, before proceeding to face to face treatment where needed. Please ask for more details.
Standard Sessions £60 currently lasting 45 minutes allowing for a full re-cleaning between sessions.
Payment is due by (cash, cheque or) instant phone banking transfer preferred at the end of each session thank you. Please ask if you need a receipt.
Local home visits are usually available for those too unwell to attend the practice, at additional cost, please enquire.
Cancellations: Please give at least 24 hours notice of cancellation to avoid charge.
Private Medical Insurance
It is assumed that all patients are self-paying unless agreed otherwise at the time of booking.
Physiotherapy treatments at Lightwater Physiotherapy are recognised by BUPA with a direct settlement arrangement with BUPA - Subject to - pre-authorisation prior to commencing treatment, policy details and terms and conditions.
For all other private medical insurance (PMI) situations - payment is required by the patient - please ask for receipts - and agree reimbursement with your policy holder before commencing treatment.
Please note treatments for your Well-Being alone do not qualify for PMI physiotherapy claims.
Telephone for Bookings & Enquiries