Fees and Insurance
Under current guidelines initial appointments with new clients are by telephone or video link (Zoom, WhatsApp etc) providing you with a detailed assessment and practical advice effectively within a safe, relaxed environment, before proceeding to face to face treatment where needed. Please ask for more details.
Standard Sessions £60 currently lasting 45 minutes allowing for a full re-cleaning between sessions.
Payment is preferred by bank transfer please - instant phone banking at the end of each session is great, please give your name and session date as reference. Cash or cheque accepted if needed.
Please ask for details or for receipts, thank you.
Local home visits are usually available for those too unwell to attend the practice, at additional cost, please enquire for rates.
Cancellations: Please give at least 24 hours notice of cancellation to avoid charge.
Private Medical Insurance
It is assumed that all patients are self-paying unless agreed otherwise at the time of booking.
Physiotherapy treatments at Lightwater Physiotherapy are recognised by BUPA with a direct settlement arrangement with BUPA - Subject to - pre-authorisation prior to commencing treatment, policy details and terms and conditions.
For all other private medical insurance (PMI) situations - payment is required by the patient - please ask for receipts - and agree reimbursement with your policy holder before commencing treatment.
Please note treatments for your Well-Being alone do not qualify for PMI physiotherapy claims.
Telephone for Bookings & Enquiries